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If you have ordered a pair of boots before we can use your previous measurements. If this is your first pair, we will help you to take your measurements at home. It´s as easy as you can see in THIS VIDEO.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
When shipping to U.S.A and Canada, your order will arrive, after your custom boot is ready, within these delivery estimates based on your location:
When shipping to international destinations (outside U.S.A. and Canada), your order will arrive, after your custom boot is ready, within these delivery estimates based on your location:
Custom boots manufacturing process could differ depending on the options you selected. You will get an estimated time at checkout. Average manufacturing time is 3 months after payment and foot measures are received.
Customer expressly understands that La Mundial's quality products are manufactured in Ecuador. Upon receipt of such product, Customer expressly assumes responsibility to pay any and all tariffs, import taxes, Value Added Taxes ("VAT"), or import duties (collectively, "taxes") imposed by the jurisdiction where delivery is taken. In any event, La Mundial is not responsible for the payments of such taxes.
The buyer expressly understands that each individual pair of La Mundial boots are made to order based upon the specifications on the Order Form. The buyer further expressly understands that upon submission of the order to the Manufacturer, he/she has only 3 days to cancel the order, after that, no refunds, partial or otherwise, will be given. The Manufacturer obligates itself to deliver to Buyer the boots as ordered.