Frequently Asked Questions

Click HERE  to check the status of your order.

If you have ordered a pair of boots before we can use your previous measurements. If this is your first pair, we will help you to take your measurements at home.  It´s as easy as you can see in THIS VIDEO.

Click HERE to read about our manufacturing process and shipping times.

All of our products have one year warranty. Please CONTACT US as soon as you receive your boots to help you with the process.

You can CLICK HERE to buy your new boots online and at the measurements step, please choose that you had made a purchase with us before, so we can use the same info that we have on file.